CAC, LTV, and Payback Aligned
Present customer acquisition cost alongside gross margin and retention to calculate true payback, not a vanity estimate. Express LTV using cohort decay, realistic churn, and discounting if applicable. Label assumptions, date-stamp data, and reveal variability with simple bands. When leaders see these relationships on one sheet, they recalibrate bids, redistribute channels, and decide whether to raise prices or improve onboarding instead of guessing.